Shipping

See below for information about the delivery options in your country.

Location  Shipping Fee Delivery days
Less than HK$ 500 More than HK$500
Hong Kong 30 Free Shipping  1 - 3 working days
Macau 30 1 - 3 working days
Location  Less than HK$ 1200 More than HK$1200 Delivery days
Taiwan 40 Free Shipping 3 - 5 working days
Location  Less than HK$ 1800 More than HK$1800 Delivery days
France 65 Free Shipping  9 - 15 working days
Germany 60 7 - 13 working days
Japan 40 5 - 6 working days
Malaysia 50 1 - 2 working days
Singapore 50 5 - 8 working days 
United Kingdom 85 8 - 15 working days
United States 99 8 - 15 working days

We offer free shipping for international orders of HK$2,000 and above. For orders below HK$2,000 , a shipping fee of HK$250 will be added at the checkout page for the location not including above list.

SHIPPING WORLDWIDE

International orders are subject to the receiving country's import fees, duty, taxes and/or brokerage fees. These funds are not paid to us nor are they set by Ignite Candle rather they are paid to and set by your home country's government as per import /export regulations and charged by your local postal carrier. Funds are due upon receipt in accordance with your local import and postal regulations.
We are not responsible for any duty/import/taxes/customs/etc charges you may incur. International customers are responsible for all import/customs/local tax fees that may be incurred upon receipt of your package.
Please check with your local customs office for details.

ESTIMATED TIME OF ARRIVAL 
Your order should normally arrive within 1 to 15 working days after order confirmation (excluding Saturday, Sunday and Hong Kong public holidays ). However, we are not liable for any delays in the delivery of the merchandises due to flight delay, local customs clearance and other unexpected/ uncontrollable causes. Some countries may also have individual merchandise import controls on specific products therefore parcels going to these countries may subject to delay.